PRIVACY POLICY

Effective Date: 05-04-2025

Self Love Shift LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website

www.selfloveshift.com and use our services.

1. INFORMATION WE COLLECT

We collect the following types of personal information:

Personal Information

* Name and email address (for communication and marketing purposes)

* Payment details (processed securely via Stripe)

Browsing Data & Analytics

When you visit our website, we automatically collect browsing data, including:

* IP address

* Device type (mobile, desktop, tablet, etc.)

* Pages visited & time spent on pages

* Referring website (how you arrived at our site)

This data helps us improve our website, services, and marketing strategies.

Sensitive Data

We do not intentionally collect sensitive data (such as health or mental well-being details). However, if you voluntarily share such information during coaching interactions, it will be treated with confidentiality.

2. HOW WE USE YOUR INFORMATION

We use your data to:

* Create and manage your account so you can access purchased content

* Process payments securely via Stripe (we do not store payment details)

* Send invoices for purchases

* Send marketing emails (you can opt out anytime)

* Analyse website traffic and user behaviour (via Google Analytics or similar)

Your account allows you to log in and access course materials. However, there are no recurring payments or subscriptions—you pay once and keep access.

3. DATA SHARING & THIRD PARTIES

We do not sell, rent, or share your personal data with third parties for their marketing purposes. However, we do share data with trusted service providers, including:

* Stripe (payment processing)

* Email marketing services (for newsletters and updates – details depend on our provider)

* Analytics tools (such as Google Analytics)

These third parties only access data necessary to provide their services, and their privacy policies govern their use of your data.We process your personal data based on your consent, contractual necessity, and our legitimate interests to improve our services and communicate with you.

4. DATA PROTECTION & SECURITY

We take reasonable steps to protect your personal information. This includes:

* Secure Payment Processing: Payments can be made via Stripe or direct bank transfer. Stripe uses industry-standard encryption and security measures. For bank transfers, we provide details upon request, and no payment information is stored on our systems.

* Account Security: Your login information is protected, and we recommend using a strong, unique password.

Limited Access: Only authorized personnel have access to your personal data.

* Website Security: We use encryption (such as SSL certificates) to protect your data when accessing our website.

* Cookies & Tracking: We use cookies and analytics tools to improve website functionality and understand user interactions. You can manage cookies in your browser settings.

We regularly audit our systems and employ additional security measures like two-factor authentication to ensure your data remains protected. While we use industry-standard encryption techniques (SSL) for data transmission, no system can be guaranteed 100% secure.

5. YOUR RIGHTS & DATA CONTROL

You have the right to:

* Access, edit, or request deletion of your account data by contacting us at [email protected]

* Opt out of marketing emails by clicking "unsubscribe"

* Disable cookies & tracking via your browser settings

Note: We must retain payment and invoice records for legal and tax purposes. Deleting your account does not remove financial transaction records.

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in the email or contacting us directly at [email protected]. Please note that it may take up to 7 days for your request to be processed.

We retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted, unless we are required to retain it for legal reasons.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

* Analyse website traffic and improve user experience

* Track marketing campaign performance

* Understand how visitors interact with our website

We use both session and persistent cookies to improve your experience on our website. Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a specified period or until you manually delete them.You can control or disable cookies through your browser settings. However, disabling cookies may impact website functionality and your ability to use certain features on our site.

7. GOVERNING LAW & CHANGES TO THIS POLICY

This Privacy Policy is governed by the laws of New Mexico, USA.

If you are located in the European Union (EU) or other regions with strict data protection laws, please be aware that your personal information may be transferred to and processed in the United States. We take all necessary steps to ensure that your data is protected in accordance with applicable data protection laws, including implementing appropriate safeguards, such as Standard Contractual Clauses, where necessary.

We may update this policy periodically. If changes are made, we will notify users via email or by updating the policy on our website. Continued use of our services after updates constitutes acceptance of the revised policy.